Frequently Asked Questions
1. Will a private diagnosis be recognised by the NHS?
Yes. All our specialist neurodevelopmental assessments are multidisciplinary (where clinically appropriate for adults) and comply with NICE Guidelines. All of our diagnosticians have worked within the National Health Service for many years. For full details please visit our Meet the Team section of our website.
2. How long is your waiting list?
We pride ourselves on our short waiting times. Our current waiting list is 8 weeks for an appointment.
3. How easy is it for me to reschedule my appointment?
We don’t charge for cancellations made with 48 hours or more notice. However, we respectfully request greater notice if you do need to cancel your appointment to ensure this may then be offered to another client.
Your appointment can be rescheduled for a mutually convenient time, either by telephone on 01244 56 76 56 or by email to email@example.com.
If you fail to attend your appointment without prior notice we will charge for the missed appointment.
4. What diagnostic tools do you use?
We use the diagnostic criteria provided within the DSM-5 and ICD-11. In addition to this diagnostic criteria we complete a fully detailed developmental history by requesting our questionnaire to be completed and brought with you to your initial appointment.
5. Who can complete the detailed developmental history questionnaire?
We ask that this questionnaire is completed by an older relative if possible, however, this can be completed by anyone such as the client themselves, a brother, sister, parent, friend or spouse.
6. Do I need to send the questionnaire to you before my appointment?
We invite people to send the questionnaires to us by post or email, however, the questionnaire can also be brought with you to the appointment on the day.
7. Who can I bring with me to my appointment?
Please feel welcome to bring anyone with you for support. Typically this is either a parent, spouse or friend. In addition, if you would prefer not to bring anyone with you the assessment can still go ahead.
8. How long does a diagnosis take to receive?
All our specialist assessment appointments will last no longer than two hours. You should receive a diagnosis (or not) at the end of the session. After the session has taken place a fully detailed assessment report will then be released which will detail our findings, conclusion and recommendations.
9. How long will it take for me to receive my report?
We aim to release our fully detailed assessment reports within four weeks of the appointment taking place. This is subject to payment being received in full (for private healthcare and self-referrals).
10. Who is my report sent to?
The report is usually sent to the referrer (typically your General Practitioner or Private Healthcare Provider) as well as a copy sent to yourself. We are happy to release a copy of the report to any other health professional with your consent to do so.
11. How/When do I pay for the appointment?
Payment can be made by BACS, debit/credit card, or cheques made payable to Axia ASD Ltd. A 50% deposit is required to secure the booking of your appointment. We will invoice you for the remainder after the appointment has taken place and ask that you make payment with 30 days.