Explained in its simplest form, an advocate helps their clients to understand their rights under the Mental Health Act. A client can also apply to the court to have the nearest relative appointed to represent them, or the nearest relative can make that application.
Are you a professional or voluntary advocate supporting a client through the complaints process?
An Advocate’s Guide to Complaints in England is a concise and informative handbook which provides accessible advice with a minimum of legal jargon and can be used as a reference book for all those who undertake advocacy.
The aim is that the advocate will be able to ‘dip into’ these chapters for advice as and when needed and use the book as a comprehensive route map for the main complaints systems in England. This should be particularly helpful for advocates dealing with complaints that may cross between different institutions, such as social care and mental health.
Take a look inside the manual by requesting your free sample chapter below
Share This Post: